Terms of Service

TERMS OF SERVICE

Last Updated: November 8, 2025

1. ACCEPTANCE OF TERMS

By accessing or using Dialekt (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. DESCRIPTION OF SERVICE

Dialekt is a SaaS platform that provides AI-powered website translation services. The Service allows you to translate your website content into multiple languages using a simple script integration. Dialekt works with any platform that renders HTML, including but not limited to React, Vue, Next.js, PHP, WordPress, and Shopify.

3. ACCOUNT REGISTRATION

To use the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account

4. SUBSCRIPTION PLANS AND PAYMENT

Dialekt offers subscription plans with different features and capabilities. Current pricing and plan details are available on our website and may vary based on the features and services included.

All plans may include a free trial period. No credit card may be required for the trial period, subject to our current terms.

Payment Terms:
- Subscriptions are billed monthly or annually in advance
- All fees are non-refundable except as required by law
- We reserve the right to change pricing with reasonable notice to existing customers
- You may cancel your subscription at any time through your dashboard

5. SERVICE USAGE

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service to translate content that is illegal, harmful, or violates any rights
- Attempt to reverse engineer, decompile, or extract the source code of the Service
- Use the Service in a way that could damage, disable, or impair the Service
- Use automated systems to access the Service without permission
- Resell or redistribute the Service or translations generated by the Service

6. INTELLECTUAL PROPERTY

- Dialekt and its logo are trademarks of Dialekt
- The Service, including all software, algorithms, and technology, is owned by Dialekt
- Translations generated by the Service for your website belong to you, subject to these Terms
- You grant Dialekt a license to use your content solely for the purpose of providing translation services

7. USER CONTENT

You retain ownership of all content you submit to the Service. By using the Service, you grant Dialekt:
- The right to process and translate your content
- The right to store cached translations for performance optimization
- The right to use aggregated, anonymized data for service improvement

8. REFUND POLICY

Due to the nature of digital products and services, Dialekt subscriptions generally cannot be refunded or exchanged once access is granted. Refunds may be available in limited circumstances as required by applicable law. To request a refund, contact us at [email protected]. Refunds will not be provided for:
- Subscriptions that have been active beyond the initial refund period
- Annual subscriptions after the first billing period
- Any usage-based charges

9. FREE TRIAL

A free trial period may be available to allow you to evaluate the Service without payment. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends. Trial terms, including duration and requirements, are subject to change and will be communicated at the time of sign-up.

10. SERVICE AVAILABILITY

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
- Maintenance or updates
- Technical issues
- Circumstances beyond our control

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIALEKT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. WARRANTIES AND DISCLAIMERS

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

13. DATA COLLECTION

We collect the following information:
- Personal data: name, email address, and payment information
- Non-personal data: web cookies and usage analytics

For more information about how we handle your data, please see our Privacy Policy at https://dialekt.io/privacy.

14. TERMINATION

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms. You may terminate your account at any time through your dashboard.

Upon termination:
- Your right to use the Service immediately ceases
- We may delete your account and associated data
- You remain responsible for any charges incurred before termination

15. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

16. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of any material changes by:
- Email to the address associated with your account
- Posting a notice on our website

Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

17. PRICE ADJUSTMENTS

As we continue to improve Dialekt and expand our offerings, prices may increase. Any discounts or promotional pricing are provided to help customers secure current pricing and may not be available indefinitely.

18. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:
- Email: [email protected]

19. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Dialekt regarding the Service and supersede all prior agreements and understandings.