PRIVACY POLICY
Last Updated: November 8, 2025
1. INTRODUCTION
Dialekt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website translation service at https://dialekt.io (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. INFORMATION WE COLLECT
2.1 Personal Information
We collect the following personal information when you use our Service:
- Name: We collect your name when you create an account or contact us
- Email Address: We collect your email address for account creation, communication, and service notifications
- Payment Information: We collect payment details (credit card information, billing address) through our secure payment processor to process subscription payments
2.2 Non-Personal Information
We automatically collect certain non-personal information through web cookies and similar technologies:
- Browser type and version
- Device information (operating system, device type)
- IP address
- Usage data (pages visited, time spent, features used)
- Language preferences
- Referral source
- Cookies and tracking technologies
3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- Service Delivery: To provide, operate, and maintain our translation service
- Account Management: To create and manage your account, process your subscriptions, and provide customer support
- Payment Processing: To process payments, manage billing, and handle refunds
- Communication: To send you service-related emails, updates, notifications, and respond to your inquiries
- Service Improvement: To analyze usage patterns, improve our Service, and develop new features
- Security: To detect, prevent, and address technical issues, fraud, or security threats
- Legal Compliance: To comply with legal obligations and enforce our Terms of Service
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze how you use our Service
- Improve user experience
- Provide personalized content
- Track service performance
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.
5. DATA SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our Service, processing payments, or conducting business (e.g., payment processors, hosting providers, analytics services). These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share information with your explicit consent for specific purposes.
6. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure payment processing
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. DATA RETENTION
We retain your personal information for as long as necessary to:
- Provide you with the Service
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you cancel your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
8. YOUR RIGHTS AND CHOICES
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you
- Correction: You can update or correct your information through your account settings or by contacting us
- Deletion: You can request deletion of your account and personal information
- Opt-Out: You can unsubscribe from marketing emails using the link in our emails or by contacting us
- Data Portability: You can request a copy of your data in a portable format
To exercise these rights, please contact us at [email protected].
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.
10. THIRD-PARTY LINKS
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
11. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect
- The right to delete your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
12. EUROPEAN PRIVACY RIGHTS
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
- Right to access your personal data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
13. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Sending an email to the address associated with your account
- Posting a notice on our website
- Updating the "Last Updated" date at the top of this policy
Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.
14. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
We will respond to your inquiry within a reasonable timeframe.
15. CONSENT
By using our Service, you consent to our Privacy Policy and agree to its terms.
